Return Policy

Pulse Endurance will email you a return label should you wish to make a return for online orders shipped within the United States and returned within 30 days of purchase.

  • A $9.99 return label fee will apply to most small package returns to include this per item fee on shoes and small helmet boxes. 
  • A $14.99 return label fee will apply to forks, floor pumps, height adjust seat posts, oversize helmet returns per item per box. 
  • A $49.99 return label fee will apply on wheelsets, child trailers and oversize auto rack boxes. 
  • A $99.99 return label fee will apply on returned bicycles. 

***All buyers will have to pay for return shipping and 5% restocking fee.

The label fee will be deducted from your refund or added to the cost of your exchange order.
On exchange orders Pulse does include free shipping again on orders over 49.00 for the new exchanged for items.

Please email info@pulseendurance.com for an return. Indicate which item you wish to return.

Products for return must be in original product packaging in new unused condition. Please do not use product packaging boxes as shipping cartons for return shipping.

If you choose to provide your own return shipping method please ship to:

Pulse Endurance Sports
7638 Clairemont Mesa Blvd.
San Diego, CA 92111